Privacy Policy

Data Controller

We are the data controller for the processing of personal data we process about our customers and partners. You can find our contact information below.

 

Conzentrate A/S

Niels Jernes Vej 10

9220 Aalborg Ø

Denmark

CVR: 26921635

 

It is not a requirement that our company has an external DPO, but if you have any questions about the processing of your personal data, you can contact us via the contact form below.

 

Processing Activities

As the data controller under GDPR, we have the following processing activities.

 

Website Visits

When you visit our website, we use cookies for the website to function.

 

Communication with Potential Customers

When you have questions about our site or want to learn more about our services, you can contact us via:

    – Contact form

    – Email

    – Phone

 

Through this, we will process your personal data to engage in a dialogue with you, such as answering questions about our services. We only process the information you provide to us in connection with our communication.

We typically process the following personal data: name, email, phone number.

Our legal basis for processing this personal data is Article 6(1)(f) of the GDPR.

We delete our communication with you when it becomes clear whether you want our services or not.

If there is a need to retain your personal data for a longer period in a specific case, this may be the case.

 

Customers

We need to communicate with our customers to ensure that the service is delivered correctly. Through this, we may process information such as name, address, services, special agreements, payment information, and similar.

The legal basis for processing this personal data is Article 6(1)(b) of the GDPR.

When the service is delivered and any outstanding matters are completed, we will immediately delete the personal data.

 

Newsletter

We have a newsletter that you can voluntarily subscribe to – and you can always unsubscribe.

The purpose of the newsletter is to send emails to subscribers with new information from the company, which may include new content on the website, advertising our services.

We will only send you emails if you have given your active consent. This requires initially providing your email address, which we will subsequently send an email to so you can confirm the subscription. This way, we ensure that you have actively subscribed to the newsletter, i.e., given active consent.

Our legal basis for processing your personal data (i.e., the email address) in connection with the newsletter will be Article 6(1)(a) of the GDPR.

We will process your personal data as long as you are still subscribed to the newsletter. Upon unsubscribing from the newsletter, we will also stop sending it to you. If we have not sent you a newsletter in 1 year, your consent will expire due to our inactivity.

Upon unsubscribing from the newsletter, we will keep your previously given consent for 2 years after it was last used due to limitation periods according to the Consumer Ombudsman’s spam guidelines section 11.3.

 

Accounting

We must keep all accounting records in accordance with the Accounting Act. This means that we keep invoices and similar documents for accounting purposes. This may include ordinary personal data such as name, address, service description.

Our legal basis for processing personal data for accounting purposes is Article 6(1)(c) of the GDPR.

We keep this information for a minimum of 5 years after the current accounting year is completed.

 

Job Applications

We gladly accept job applications to assess whether they match a staffing need in our company.

If you send your job application to us, our legal basis for processing your personal data is Article 6(1)(f) of the GDPR.

If you have sent an unsolicited application, HR will immediately assess whether your application is relevant and then delete your information if there is no match.

If you have applied for a posted job, we will dispose of your application in that case if you are not hired, and immediately after the right candidate is found for the job.

If you are involved in a recruitment process and/or hired for the job, we will provide you with separate information on how we process your personal data in this context.

Data Processors

Few can do everything themselves, and the same goes for us. Therefore, we have partners and suppliers, some of whom may be data processors.

External suppliers may, for example, provide systems to organize our work, services, consulting, IT hosting, or marketing.

It is our responsibility to ensure that your personal data is processed properly. Therefore, we set high standards for our partners, and our partners must guarantee that your personal data is protected.

We therefore enter into agreements with companies (data processors) who handle personal data on our behalf to enhance the security of your personal data.

 

Disclosure of Personal Data

We do not disclose your personal data to third parties.

 

Profiling and Automated Decisions

We do not carry out profiling or automated decisions.

 

Transfers to Third Countries

As a starting point, we use data processors in the EU/EEA or who store data in the EU/EEA.

In some cases, this is not possible, and in these cases, data processors outside the EU/EEA may be used if they can provide your personal data with adequate protection.

 

Processing Security

We keep the processing of personal data secure by implementing appropriate technical and organisational measures.

We have conducted risk assessments of our processing of personal data and have subsequently implemented appropriate technical and organisational measures to increase processing security.

One of our most important measures is to keep our employees updated on GDPR through ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with employees.

 

Rights of the Data Subjects

Under the GDPR, you have a number of rights regarding our processing of information about you.

If you want to exercise your rights, you should contact us so that we can assist you with this.

 

Right of Access

You have the right to access the information we process about you, as well as a number of additional details.

 

Right to Rectification

You have the right to have incorrect information about yourself corrected.

 

Right to Erasure

In certain cases, you have the right to have information about you deleted before the time of our normal general deletion occurs.

 

Right to Restriction of Processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have processing restricted, we may only process the information – except for storage – with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of a person or important societal interests.

 

Right to Object

In certain cases, you have the right to object to our otherwise legal processing of your personal data. You can also object to the processing of your information for direct marketing.

 

Right to Data Portability

In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have this personal data transferred from one data controller to another without hindrance.

You can read more about your rights in the Danish Data Protection Agency’s guidance on the data subject’s rights, which you can find at www.datatilsynet.dk.

 

Withdrawal of Consent

When our processing of your personal data is based on your consent, you have the right to withdraw your consent.

 

Complaint to the Danish Data Protection Agency

You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the contact information of the Danish Data Protection Agency at www.datatilsynet.dk.

We generally encourage you to read more about the GDPR so that you are up to date on the rules.

 

 

Do you have any Questions?

Do you have questions about our team, job opportunities, or do you wish to submit an unsolicited application? Feel free to fill out our contact form, and we'll get back to you as soon as possible.

Regarding Collaboration

Are you from an organization or a company interested in collaboration? We're always ready to answer all inquiries and are happy to have an informal meeting to introduce you to our services and our Learning Management System, Learning Arena.

Would you like to learn more about Learning Arena LMS?

We're always open to having a conversation with you, so you can receive a free demo of our Learning Management System.

Our team specializes in digital learning, and we can always tailor a solution that fits your exact needs.

Let's talk